School Logo

Family Support and Wellbeing

Support for Families 


Please see the leaflet about support to parents and carers through the Early Help Hub and Family Support Service, as well as a video link, that has been developed to help promote this support to families. 


Family Support Service

For more information, visit:






Throughout this very difficult and challenging time we have kept the school open and staff available in order to offer families support when needed. However, the 6 weeks summer holiday is almost here and Park View Primary School will be closed until September 2020. 

Though we will not be available to offer direct support during the summer break, we want to make sure support is there for our families. Below is a comprehensive list of support services available to you.


If you or another person are in immediate danger then do not hesitate to call the Police on 999 or 101 for non-emergency.

NSPCC - Call the NSPCC helpline for support and advice if you have a concern for your own or another child’s safety on 0808 800 5000.

Children’s Services – 0300 555 1384.  For out of hours services call 0300 555 1373.  Email

CAMHS (Child and Adolescent Mental Health Services) – 0300 304 0800.  Website is

National Domestic Violence Helpline – 0808 2000 0247

Coronavirus Hampshire Helpline – 0333 370 4000

Money Lifeline - If there is a requirement to help with debt then please call 01256 351 026.  Their website is  Email is

The Safe – This organisation offers pregnancy support/crisis, support with bereavement, family support, Dad’s Hub, Hope for Carers and support for grandparents.  Email  Text 07973 738861.

The Spotlight Centre – support with food and clothes bank, charity shop, out of school holiday clubs (ring to check due to Covid-19), Child and Youth support and Family Support.  Call 01256242330 or email

The Basingstoke Foodbank – please see attached poster from the Foodbank.

Basingstoke Citizens Advice (CAB) – Advice about benefits and tax, housing, employment, debt, relationships and family, legal, consumer goods and services and accessing Foodbank vouchers.  Due to Covid-19 you can only contact them by telephone on 0300 3309064 (Basingstoke) or 03444 111 306 (Tadley).

Community Food link in partnership with St Andrew’s Methodist Church – they are open from Thursday 23rd July 2020 to offer food to the South Ham community.  This is from 1pm every Thursday for 2 hours.  This is not to replace the Foodbank but there as an additional emergency support. 

They collect fresh, nutritious food that cannot be sold from the partner supermarkets and their volunteers sort and repack it and it is available on a first come first serves basis, albeit they ask that people are considerate to all who might need it.  There are other venues outside of South Ham and details are available on

School Nursing Text Message Advice Service known as ChatHealth – this is advice for parents and carers of children aged between 5 to 19 years and covers Sleep and Behaviour, Healthy Lifestyle, Toileting, Emotional Well-being, Staying Safe, Health Conditions and Drugs and Alcohol.  You can text between 9.00am and 4.30pm Monday to Thursday and between 9.00am and 4.00pm on Fridays on 07507 332417

There is also a confidential service available for children and young people which provides confidential advice about Relationships, Depression and Anxiety, Weight, My Body, Smoking, Self-Harm, Drugs and Stress.  There is also a text service on 07507 332160.

The Family Support Service at the Honeycomb Centre – they are closed but can be contacted on 01256 776189 for Signposting services.

Below is a link to the government guidance, ‘Advice to parents and carers on keeping children safe from abuse and harm’ with additional links to support services.

Food Bank Poster

The Coronavirus pandemic has been an uncertain time for all of us and we appreciate the challenges and hardships that you may be facing. At Park View and within the wider school community, it has been inspiring to see how we have come together and acted in solidarity with an open-mind in response to Coronavirus. Whilst there have been some positive benefits from this community spirit, we are also aware that this epidemic may have had negative psychological impacts on our children that could affect their wellbeing.


Now schools have begun a phased return, we will be continuing to support the social and emotional wellbeing of our pupils by providing them with daily wellbeing activities. These activities will be completed at school within each year group/pod. Each week the activities will be themed around a different area of mental health with the intention of promoting positive wellbeing. The first week will be all about managing worry. With many children still learning from home, similar daily activities will also be shared here. In line with the guidance for all schools to 'prepare for quality mental health and wellbeing support for pupils when they return’, we hope that these activities will create a culture that truly values the wellbeing of our pupils. I am sure you will agree that allowing children the opportunity to express themselves with their peers in a safe, constructive and caring environment will help to alleviate some of life’s current pressures. Thank you for your continued support as we navigate through these challenging times.

Monday 15th June 2020